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PRIVACY POLICY - Runaway Tours Australia

At Runaway Tours Australia, your privacy matters—just like your travel experience. Whether you’re booking a Sydney private tour, planning a Blue Mountains adventure, or simply making an enquiry, we’re committed to keeping your personal information safe, secure, and handled with care.

This Privacy Policy explains how we collect, use, and protect your information in line with the Privacy Act 1988 and Australian Privacy Principles.

What Information We Collect

To deliver seamless and personalised tour experiences, we may collect:

• Your name and contact details (email, phone number)
• Booking and travel preferences
• Basic information required to organise your tour

We only collect what’s necessary to provide exceptional Sydney tours and private travel experiences—nothing more.

How We Use Your Information

We use your information to:

• Confirm and manage your tour bookings in Sydney and beyond
• Respond quickly to enquiries and requests
• Send helpful updates about your tour or itinerary
• Improve our tours, service quality, and website experience

We keep it simple—your details are used to help us deliver a smooth, enjoyable experience from first enquiry to final drop-off.

No Spam. No Selling Your Data. Ever.

We respect your inbox and your privacy.

Runaway Tours Australia will never sell, rent, or trade your personal information to third parties.

We also won’t send marketing emails unless you’ve asked to hear from us.

When We Share Information (Only When Needed)

To run high-quality tours, we may share limited details with trusted partners such as:

• Professional driver-guides
• Tour operators and experience providers
• Transport or booking services

This only happens when necessary to deliver your tour, and all partners are expected to uphold strict privacy standards.

Website Cookies (Keeping Things Easy for You)

Our website uses cookies to:

• Make browsing smoother and faster
• Understand how visitors use our site
• Improve performance and usability

Cookies don’t personally identify you, and we don’t use them for aggressive marketing or tracking outside our site.

You can disable cookies anytime in your browser settings.

Keeping Your Information Secure

We take your data security seriously, using:

• Secure servers and systems
• SSL encryption for online transactions
• Restricted access to personal information

While no system is 100% immune, we follow best practices to keep your information protected.

Third-Party Links

Sometimes we link to trusted travel partners or experiences to help you plan your trip. While we choose these carefully, we recommend reviewing their privacy policies if you visit their websites.

Legal Requirements

In rare cases, we may disclose information if required by law or to protect our business, customers, or legal rights.

Contact Runaway Tours Sydney

Have a question or need help

We’re always happy to assist.

Phone: +61 410 545 117 phone/WhatsApp
Email: escape@runwaytours.com.au
Website: www.runwaytours.com.au